Securus Technologies Improves the Video Visitation Experience

The civil and criminal justice industry has been undergoing various transformations that are designed to improve public safety, reduce recidivism, and connect relatives to their family members who are serving jail terms.


Some of the communication systems that are regularly used for inmate communication include telephone services, video visitation, email and various applications. However, most of the communication platforms do not meet the modern standards.


Securus Technologies, a company that was founded in 1986, has stepped in to fill the gap by improving the existing technology to fit modern technology. In 2016, Securus Technologies laid aside an estimated budget of more than $600 million that could be used to support its technical enhancements.


In its first endeavors, Securus has improved video visitation making it an interactive platform whereby inmates are connected to various live events happening back at home. Inmates can follow events like wedding parties, commemorations, and music concerts and give opinions and encouragements.


The upgrades have reduced the distance between an inmate and their families thereby enabling them to participate in family affairs though from prison. Family members can schedule the video visitation from the comfort of their home.


 Inmate communication plays a vital role in an inmate’s rehabilitation. It reduces recidivism and transforms prisoners into persons who are ready to fit into the law abiding society once they complete their sentences. Securus Technology has designed various applications to help inmates pursue educational milestones and acquire life skills that are necessary for life after incarceration.


Since its inception, Securus Technologies has created more than 800 applications. The applications are used to facilitate a broad range of activities within a correctional facility. Some of the services provided using the applications include information management, incident management, investigation, monitoring services, and inmate welfare activities.


Due to their high standards of services, close to 3,450 civil and criminal justice agencies based in US and Canada have contracted the company to provide its services. With such a wide network of correctional facilities, the company is said to be serving more than 1,200,000 inmates by helping them to contact their relatives.


Securus Technologies works with a team of over 1000 employees who are specially positioned to design any application that is required in a modern jail facility. Furthermore, Securus has acquired multiple companies that provide different technological solutions.


Securus has been honored by civil and criminal justice agencies due to their excellent performance as providers of technical innovations and development in the inmates’ communication industry.

Securus Video Visitation – Concert from Securus Technologies on Vimeo.